Whether you use shipment tracking information to improve your bottom line or are
simply looking for some peace of mind, UPS provides several methods to help you
track your shipment's status.
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UPS uses tracking numbers to identify and trace every shipment as it moves through the UPS system to its final destination. A tracking number is automatically assigned when you create your shipment. You or your customer can use this number to:
- Determine the current status of your shipment
- Verify delivery of your shipment
- Access delivery change options
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When you create a shipment, you can assign a shipment reference that helps you track quickly and with ease. This reference can contain up to 35 characters in any combination of letters and numbers and will help you to:
- Coordinate with your billing or filing systems, or those of your customers
- Reference a Purchase Order (PO) number, customer's job number, or Bill of Lading number
- Easily recognize your shipment by its description ("Gift for Mom")
To use this helpful feature, select Track by Reference on the Tracking page. Indicate whether your shipment type is package or freight, select your shipment date range, and type your reference in the Shipment Reference field. Select the Track button to complete the process. |
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| A UPS InfoNotice® is left by a UPS driver to indicate that a delivery has been attempted. Each UPS InfoNotice contains a UPS InfoNotice number. This number appears on the bottom of the UPS InfoNotice above the bar code. You can use this number to track your shipment, to change delivery options, or to verify the delivery of your shipment. From ups.com, simply enter your 12-digit UPS InfoNotice number in the Tracking or InfoNotice Numbers field, and follow the instructions. |
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Track a single shipment, or up to 25 shipments, by sending your UPS tracking numbers in an e-mail message. A detailed tracking response will be automatically returned to you. To find this e-mail address, select Track by E-mail on the Tracking page, or select the link below.
- To track a single tracking number, type the number in the subject line of the e-mail or in the body of the message.
- To track multiple tracking numbers, enter all of the numbers in the body of the e-mail message. You do not have to specify a subject for the e-mail.
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| UPS Express Critical® provides same-day service that ensures U.S. customers the earliest delivery of urgent shipments to every U.S. address and more than 180 countries worldwide. With UPS Express Critical, you can receive real-time updates on your shipping status -- including any delays or reroutes during transit -- in any format you desire, whether by e-mail, phone, fax, or PDA. |
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| My UPS offers services to help you better manage your shipping operations, improve tracking, and provide you with an expanded view of your shipping activity. |
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| Import Tracking Numbers |
- Save time by importing up to 100 tracking numbers that can be tracked at one time.
- Receive tracking results by e-mail or in a comma-separated value (CSV) file that you can use in most spreadsheet applications.
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| Save Tracking Numbers |
- Store up to 50 tracking numbers so you don't have to key in tracking numbers every time.
- Request status update notifications to stay informed about possible delays, change in status, and delivery.
- Access delivery change options for added control of the shipment process prior to delivery.
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| Now, UPS Mobile makes it possible to track your UPS shipments with your Web-enabled mobile phone, PDA, or pager. In addition to tracking your shipments, UPS Mobile allows you to calculate UPS shipping rates quickly and accurately, locate the nearest UPS location, and compare transit times to select the right UPS service for your needs. |
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UPS Signature TrackingTM is a secure, Web-based service that provides enhanced tracking and delivery information. These features can help streamline your billing and customer service functions.
Each time you track a shipment using UPS Signature Tracking, your tracking results may include Proof of Delivery with:
- Signature image
- Full name and delivery address
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UPS Internet Shipping provides you with a wide range of tracking functionality, making it easy to keep tabs on any shipment you send. Log into your My UPS account, select the Shipping tab, then select View History to:
- Access shipment details and tracking data for up to 90 days after you send a shipment.
- Track up to 25 shipments at a time.
- Request UPS Delivery Intercept® (available for shippers in the United States and Puerto Rico).
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UPS Deliveries and the UPS InfoNotice |
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Learn tips for receiving your shipment on the first delivery attempt. If you've already missed the first delivery attempt and your driver left you a UPS InfoNotice, see what your options are to ensure delivery on the second attempt.
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Account Summary
Using Tracking Numbers
