Fraudulent Email Circulating

Service Update


Fraudulent e-mails adopt many different forms and are the unauthorized actions of third parties not associated with UPS. These e-mail messages referred to as "phishing" or "spoofing" are becoming more common and may appear legitimate by incorporating company brands, colors, or other legal disclaimers. In addition to other fraudulent e-mails (see examples below), two new e-mail "spoofs" are currently circulating. One contains the subject line "Your UPS Invoice is Ready" and the other states "UPS Tracking Number H2216223049". Neither of these are legitimate UPS communications, and opening or clicking on the included attachment may result in the installation of malware onto your computer. If you receive these e-mails, do not follow any links provided or click on any attachments. Instead, simply delete the e-mail.


Please be advised that UPS does not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through e-mail, mail, phone, or fax or specifically in exchange for the transportation of goods or services. UPS accepts no responsibility for any costs or charges incurred as a results of fraudulent activity. Learn More About Protecting Yourself Against Fraud

United States